- If something is misinterpreted, quickly correct the record.
- Don’t shoot the messenger when someone tells you the truth.
- Thank them for their honesty and treat the information provided as a gift.
- Willingly accept responsibility by admitting a mistake or an error in judgment — in a timely fashion.
- Think before you post
- Say what you mean and mean what you say.
- Try as hard as you can to communicate in an open and honest fashion.
- Simplify your statements so that everyone clearly understands your message.
